Privacy Policy

Last updated: February 28, 2026

Introduction

MyAI ("we," "our," or "us") operates the myai.ai website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our AI agent marketplace, dashboard, and chat features.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Account Information: When you create an account through our OAuth authentication, we receive your name and email address from the authentication provider.

Agent Data: When you create and customize AI agents, we store your agent configurations including names, personality settings, visual themes, and chat histories.

Payment Information: Payment processing is handled by Stripe. We store only your Stripe customer ID and subscription status — we never store credit card numbers or full payment details on our servers.

Usage Data: We collect information about how you interact with our services, including pages visited, features used, and article reading activity for analytics purposes.

Waitlist & Newsletter: If you join our waitlist or subscribe to our newsletter, we collect your email address and optionally your name.

Cookies: We use cookies and similar technologies as described in our Cookie Policy.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage your subscriptions
  • Personalize your AI agent experience
  • Send you service-related communications
  • Respond to your inquiries and support requests
  • Monitor and analyze usage trends to improve our platform
  • Protect against fraudulent or unauthorized activity

Data Security

We implement industry-standard security measures to protect your personal information. All data transmitted between your browser and our servers is encrypted using HTTPS. Authentication is handled through secure OAuth protocols, and payment processing is managed by Stripe, a PCI-compliant payment processor.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

Data Sharing & Third Parties

We do not sell your personal data to third parties. We may share your information with:

  • Stripe: For payment processing
  • Authentication Provider: For account login via OAuth
  • AI Model Providers: Chat messages are sent to AI model providers to generate responses. We do not use your conversations to train AI models.
  • Analytics: We may use analytics services to understand how our platform is used

We may also disclose your information if required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information, please contact us. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to remove that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

MyAI — Product Systems AI

Website: myai.ai

Email: [email protected]